Common issues
A mode won't start
What the messages mean when Zenith refuses to start a run, and how to fix each one.
When a run can't start, Zenith says why. The Run tab also lists problems under Can't run yet.
| Message | What to do |
|---|---|
| Select at least one account | Select accounts in the mode's account list. |
| None of the selected accounts is ready | Sign the accounts in again. See Sign-in required. |
| This mode excludes the protected main account | Pick other accounts. This mode doesn't run on your main account. |
| Stop the active mode first | Only one mode runs at a time. Stop the current run. |
| Finish or cancel batch enrollment first | Wait for the batch to finish, or tap Cancel batch. |
| Import a GPX route or add coordinates first | Farming needs a route. See Farming. |
| Choose a valid Stamp Rally | Pick a rally, or add at least one Custom location. |
| All selected accounts are already complete | Every selected account finished this Stamp Rally. Pick another rally or other accounts. |
| Pokémon GO is not installed. | Install Pokémon GO, at a supported version. |
Tip
Run Settings › Support › Environment checks first. It catches most setup problems in one go.