Common issues
Stopped for safety
Zenith stopped a run on purpose because something unexpected happened. Your progress is kept.
The run status shows Stopped for safety with a reason, for example Zenith kept restarting during the run or Pokémon GO could not restart.
What it means#
When the game or the phone behaves unexpectedly, Zenith stops instead of guessing. Saved progress is kept.
What to do#
- Look at the reason in the Run tab or the overlay's Results.
- Check the phone: is Pokémon GO open and on the map, and is the connection working?
- Start the run again.
Related messages#
| Message | What to do |
|---|---|
| The game stopped responding | Close Pokémon GO, then start again. |
| The game took too long to respond | Check your connection, then start again. |
| Zenith was force-stopped while a mode ran | Check Pokémon GO, then start again. Don't force-stop Zenith during a run. |
| Starting location is unavailable | Set a location in the mode's settings, then start again. |
| Location permission is needed | Allow location access in Android's settings, then start again. |
Info
If the same stop keeps happening, use Settings › Support › Export diagnostics and send us the file. See Discord & help.